You may think that a USB drive is one of the most simple devices of a computer system that can be plugged in and data can be copied from or to it. However, as simple it sounds USB drives are not that easy to use at all times. Have you been through a situation where your Pen drive just stopped working one fine day? This is a very common problem across the globe and most of us know that it is time to get a new USB Flash disk and toss this one out.
This is the general opinion because a USB disk does not cost much and can be easily obtained from anywhere. However, of all the USB drives tossed out, at least 50% of them can be restored to normal depending on their condition. Before you discard your Pen Drive, I suggest you read about the Preliminary Checks that can determine if your Pen Drive can be restored to normal or has turned into nothing more than a small paperweight.
Why Does a USB Flash Drive Die All Of A Sudden?
This is a rather difficult question to answer and the causes of one dead USB might be different from another one. Here are some of the reasons listed in the table below:
These are the most common reasons that cause a USB drive not to detect or work properly on your PC. However, there is another common cause that sounds like the complaint below:
What To Do
If the above statement is similar to your story then the solution is rather tricky because you will have to diagnose the issue first. A proper diagnosis means 50% resolution because it will determine the appropriate steps that you have to take. Two other common USB problems are faced by many users:
Issue 1: USB Device Not Recognized.
Issue 2: Unknown USB Device Error.
If you are facing any of the above-listed errors when you plug in your USB Drive, then I suggest you click on the links above to get the steps for those issues. However, if you do not get any error message while plugging your USB Flash Disk and nothing happens, then read on further.
- Quick Steps to get your USB Pen Drive Up & Running.
Step 1: Restart your computer and plug in your USB Disk in another port.
Quick Steps to get your USB Pen Drive Up & Running.
Step 2: Try your USB Disk on another computer.
If your USB flash drive does not work, then do observe the following:
- Check if there is a red light visible (briefly) when connected.
- Check if you hear a Windows notification sound when connected.
With light and sound present, the chances of recovering your USB Disk are far greater than when you don’t see or hear anything.
Preliminary Checks to Carry Out Before Troubleshooting a Dead USB Disk
Here are some Preliminary Checks that you need to carry out before you jump to the troubleshooting methods.
- Ensure your USB Disk is powered on. When a USB Disk is connected to your computer it gets power from the USB port and hence some lights start flashing with a notification sound (in most cases) ensuring that the device is not damaged. If your USB device has a physical button, then make sure you press it to turn on the device.
- Check for Physical damages. Make sure that your USB Disk is not physically damaged by checking for cracks and other signs of rupture. A damaged USB Disk has the least chances of functioning properly and even if you can make it work, then copy the data from the disk and discard it.
- Use a Different USB Port. This has happened countless times and I haven’t figured out the reason yet. Just plug your USB Disk in another USB port and it works fine. And the best part is that if you unplug it from the current USB port and plug it in the previous not working port, it starts working as if nothing happened.
- Restart your computer. This is the oldest trick in the book and it is the simple set troubleshooting step that has over 50% chance of success. Just restart your PC and most of the issues will just disappear.
- Use a different PC. This is going to be difficult for some as they may not have a second PC lying around. But you can try the one with your neighbors, friends, and family. This way you also get an excuse to say “Hi”. If the USB disk works fine with another PC, then you need to get your PC fixed by updating the drivers or following the troubleshooting steps listed below.
Detailed Steps on How to Fix Your USB Pen Drive
With all the quick steps and prelim checks done, let us follow the major troubleshooting steps to fix the USB Disk that has been giving you trouble.
Method 1. Disk Management Tool
Disk Management Tool is a free in-built utility from Microsoft and has been available in all Windows OS. It helps to determine the storage devices and disks connected to your computer and provides information like free space, total capacity, file system, status, and more. The resolution via the Disk Management Tool depends on how the USB disk is detected. Follow these steps to launch Disk Management Tool:
Sequence
Result
Step 1: Press Windows + R on your keyboard to invoke the RUN box and type diskmgmt.msc in the text box followed by Enter.
Step 2: A new window will open listing your hard disk details. Connect your USB Drive and wait to observe if there are changes in this tool’s screen.
Step 3: Make a right-click on the unallocated space and click on Properties to display the status of your USB Drive.
Step 4: Next, make a right-click on the Unallocated USB Disk and then click on New Simple Volume from the context menu to open the Wizard.
Step 5: Specify the Volume size, Assign the Drive Letter, Format the Partition are a few choices you will have to make while allocating the USB Drive.
Step 6: Once the drive has been allocated, it might not be used yet as it must be formatted first.
Step 7: Make a right-click on the USB Disk and select Format. Choose the Volume Label, File System, and Allocation Unit Size followed by the OK button.
This should format your USB Drive and make it up and running.
Method 2. Windows Update
The next step to resolve the USB disk not showing up is to update your Windows OS. Microsoft regularly provides system and security updates to ensure that your PC runs smoothly and without flaws. Here are the steps to update your Windows:
Step 1: Press Windows + I to open the Settings Window and click on Update & Security.
Step 2: Click on the Check For Updates button and wait until the process completes and your PC is completely Updated.
Step 3: Restart your PC after the final update has been completed and check if the USB disk is working properly.
Method 3. Outdated Drivers
Moving further, we need to check the current drivers installed in the system. For this, we will have to use Device Manager which is an inbuilt tool in Windows OS for Driver Management. Here are the steps you need to follow.
Step 1: Press Windows + R to open the Run box and type devmgmt.msc followed by Enter key.
Step 2: In the next box that opens, click on Disk Drives and expand it to reveal the disks attached to your PC.
Step 3: Make a right-click on the USB drive and choose the Update driver option and follow the onscreen instructions to install the driver updates from Microsoft servers.
Step 4: If the driver appears to be updated, then click on the Action tab on the top of the window and then click on Scan for Hardware Changes.
Step 5: If this does not work, then you can click on the Universal Serial Bus Controllers at the bottom and locate the USB Mass Storage Device and make a right-click on it followed by Uninstall.
Step 6: Restart your computer and the USB drivers will automatically install.
This should resolve the issue and your USB Disk will start showing up in your This PC drives list.
Method 4. Corrupt Drivers
If the drivers that are being reinstalled by Windows OS are corrupted or your USB device requires updated drivers that are not available on the Microsoft Servers yet, then you will have to use a third-party driver updater tool like Smart Driver Care. This simple process is explained in the steps below:
Step 1: Download & Install Smart Driver Care from the link below.
Step 2: Launch the app and click on the Scan Now button under the drivers’ section.
Step 3: Locate your USB driver issue among the list of issues displayed after the scan completes.
Step 4: Click on the Update Driver button next to the USB Driver issue and wait for the update process to complete.
Step 5: Restart your computer and check if the USB disk issues have been resolved.
Method 5. Disable USB Selective Suspend
The final method to resolve this issue is to disable the power-saving feature that suspends USB port power when it is inactive for some time. Here are the steps:
Step 1: Press Windows + S and type Control panel.
Step 2: The Control panel window will open. Ensure that the View by is set to the category in the far top right corner.
Step 3: Click on Hardware and Sound and then click on Power Options.
Step 4: Now click on Change Plan Settings and then on Change Advanced Power Settings.
Step 5: Now click on USB Settings and then choose Disabled under USB Selective Suspend Setting.
Step 6: Click on Apply and then on OK.
Now check if your USB Drive works fine.
The Final Word On How to Fix a Dead USB flash drive?
USB Disks are an important device and it hurts when one goes dead especially if it contains important data that you just received from someone. The above steps will help fix your drive provided you hear a notification sound and see a light in your USB when plugged in. You can also use third-party software to perform more advanced steps on your dead USB drive but that is a complex bit of troubleshooting and is another ball game altogether. Follow us on social media – Facebook, Twitter, Instagram and YouTube.
